In a strategic bid to move its consumer-related logistics, Xpressbees has employed Mohit Sardana, the Chief Executive Officer- B2C. The move is a step forward for the Pune-based logistics and supply chain solutions provider that has been growing in leaps in the e-commerce and retail boom in India. The introduction of Mohit Sardana shows Xpressbees is going to extend its last-mile delivery, customer experience, and digital transformation.

Long-term vision leadership

Mohit Sardana has over 20 years of experience in business strategy, operations leadership, and digital innovation. Before joining Xpressbees, he served as Chief Operating Officer at Zomato in their food delivery business, where he assisted in expanding the operations and streamlining the delivery networks and customer satisfaction. His experience at Zomato coincided with one of hypergrowth and high competition, which placed him in direct contact with the difficulties of consumer logistics.

In Zomato, Mohit Sardana also served as a leader at Blinkit Commerce Private Limited, the quick-commerce subsidiary of Zomato, where he helped in developing quick supply chains and quick-fulfillment models. He has previously worked in prominent positions in MakeMyTrip and Accenture, where he paid attention to business growth, operational excellence, and strategic transformation. His educational history includes Man BA, IIM Ahmedabad, and a B.E. in Electrical Engineering, Jamia Millia Islamia.

The move to appoint a special CEO in B2C operations is an indication of the focus on excellence that Xpressbees has had towards segments. With consumer logistics becoming competitive and complex, focused leadership is the only way of making sure that the priorities of the strategy are aligned with the market needs.

The combination of strategic foresight and operational depth makes Mohit Sardana a perfect leader of this vertical. His history of working in high-growth settings, in cross-functional teams, and utilizing technology to remain efficient will be major assets to Xpressbees as it spreads its footprint. Being exposed to the world of consumer tech firms gives him a different understanding of how customers behave, what platforms to design, and how to innovate services, which is essential in developing a differentiated brand of logistics.

Strategic and logistics growth

Xpressbees is now a high-growth logistics platform in India, catering to more than 20,000 pin codes with millions of deliveries per month. As the company has always been successful in terms of the B2B and e-commerce logistics, the B2C segment is currently one of the key focus areas as the expectations of consumers change and the level of competition rises.

Under the leadership of Mohit Sardana in the B2C operations, Xpressbees hopes to develop scalable, technology-driven solutions capable of providing speed, reliability, and personalisation. His background in operating large-volume delivery systems and managing digital-first teams is likely to be critical to the next stage of the development.

The logistics industry of India is reshaping with increasing e-commerce penetration, adoption of digitalization, and development of infrastructure. The logistics B2C segment in general and B2C in particular is experiencing a rocket launch due to the increased demand among consumers to deliver products faster, track orders in real time, and easily return their products.

Xpressbees has a good opportunity to take advantage of this trend, and its strong network, data-driven operations, and strategic partnerships. Over the past few years, the company has substantially increased investment with regard to automation, expansion of warehouses, and last-mile services. The appointment of Mohit Sardana comes with this wave of momentum, with a leadership that comprehends scale and nimbleness. 

Conclusion

The appointment of Mohit Sardana as the new CEO-B2C of Xpressbees is a turning point in the development of the company. His leadership should lead to innovation, operational excellence, and customer satisfaction as India’s logistics landscape is increasingly consumer-based. Xpressbees, with a proven track record, set targets and a well-established executive at the top, will revolutionize B2C logistics in India. The relocation not just fortifies its management pool but also its dedication to the provision of value within the swiftly evolving, technologically inclined market.