Insurance Samadhan and Vealthx, a leading wealth continuity platform, have established a strategic partnership through service integration to directly address the substantial national challenge of unclaimed financial assets. This joint effort is designed to deliver millions of Indian consumers a secure, unified platform that simplifies the effective management of insurance assets, provides essential clarity on policy provisions, and ensures the successful recovery of rightful claims nationwide, thereby helping customers find money that is rightfully theirs.

The partnership is built on powerful, complementary strengths: Vealthx offers a secure, all-in-one platform for managing customers’ financial assets, liabilities, and estate planning documents, while Insurance Samadhan provides the specialized backend expertise necessary for expedited claim support and grievance redressal. The central motivation is clear: Vealthx and Insurance Samadhan are uniting to directly tackle the high-impact national problem where thousands of crores are locked in unpaid insurance claims.

The challenge posed by unclaimed financial assets in India is substantial, with the Union Finance Minister stating that assets worth approximately ₹1.84 lakh crore are currently lying dormant with banks, regulators, and other financial entities as of late 2025. This pool of dormant wealth continues to grow rapidly: the life insurance sector alone holds over ₹20,062 crore in unclaimed amounts (as of March 2024, IRDAI data).

Through this integration, the Vealthx app will become the single digital touchpoint, providing instant, hassle-free access to critical insurance support services. All backend operations will be managed seamlessly by Insurance Samadhan’s expert team.

The Vealthx app provides access to specialized Insurance Samadhan solutions, which include the Know Your Policy (KYP) Feature aimed at delivering policyholders transparent, accurate, and timely policy understanding, thereby eliminating confusion and reducing paperwork. Additionally, the app offers Policy Claim Grievance Support, leveraging expert knowledge to expedite claim resolutions, significantly lower the rate of rejected cases, and ensure a smoother recovery of insurance-related assets. This strategic integration is set to expand the reach of both Vealthx and Insurance Samadhan across new customer segments and wider geographical areas by utilizing Vealthx’s expanding digital ecosystem.

Speaking about the initiative,Suhasini Anand, COO/CHRO, Vealthx, commented on the partnership’s alignment with their core mission: “Vealthx was built to ensure that no family ever loses access to their rightful financial assets. Insurance Samadhan complements this mission by specializing in insurance grievance redressal and claim support—two areas where families often struggle the most. Our discovery engine combined with their claim support can jointly reduce unclaimed insurance pools, fast-track rightful recoveries, and simplify transmission for nominees.”

The relationship between Insurance Samadhan and Vealthx establishes ways to help automate and simplify multiple facets of implementing and managing your own coverage. COO and Co-founder of Insurance Samadhan, Shilpa Arora stated that partnering with Vealthx gives its users the tools they need to manage their policies on their own via mobile or web applications. “Working together, we create a whole new support system for our customers, as well as ensure that they understand their coverage completely,” said Arora. Insurance Samadhan is focused on providing users with the most comprehensive support, including a user-friendly claims process and instant access to claims-processing resources. The partnership between Insurance Samadhan and Vealthx represents an opportunity for people to have complete control over their own insurance experiences; for example, through easy access to Know Your Policy and Grievance Redressal.

About Vealthx:

Vealthx, registered with SEBI as an Investment Adviser, operates as a comprehensive wealth continuity platform focused on the Indian market. The platform’s primary function is to help families discover, organize, and claim often-forgotten or unclaimed assets in the country, directly tackling the issue of assets worth ₹1.84 lakh crore lying unclaimed. Beyond discovery, Vealthx offers tools for legacy management—including will creation—to ensure financial futures are secure and assets are smoothly transferred to legal heirs.

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About Insurance Samadhan

Since its founding in August 2018, Insurance Samadhan has grown into a trusted support system for policyholders across India, resolving more than 18,000 insurance grievances and helping over 15,000 individuals recover INR 160 crores in rightful claims. The company strengthened its operational capabilities further with the launch of its Polifyx app in January 2024, which reduced grievance-resolution timelines by 55% from the earlier 60-day cycle.

A majority of the concerns it handles relate to health insurance, accounting for 69% of its total queries, followed by 25% from life insurance and 6% from general insurance. In 2024, the organisation also witnessed a 40% rise in insurance-related queries, highlighting both the growing awareness among consumers and the ongoing challenges they face. Through technology, expertise, and a commitment to fairness, Insurance Samadhan continues to play a pivotal role in empowering policyholders and bringing transparency to India’s insurance landscape.

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