Skip to content

Amazon is testing a pair of AI-powered smart glasses for delivery drivers to ensure they spend less time on their phones while delivering

Amazon is testing a pair of AI-powered smart glasses for delivery drivers to ensure they spend less time on their phones while delivering
Amazon AI Smart Glasses

SUMMARY

Amazon is making a futuristic jump into the realm of wearable technology, and it is not its consumers who are becoming the source of its innovation, but its massive fleet of delivery drivers. Amazon has openly announced that it is working on a pair of AI-powered smart glasses that are directly aimed at redesigning the package delivery system in such a way that it becomes faster, smarter, and completely hands-free. The major idea of such an important technological launch is to make drivers not neglect their gadgets, packages, and perception of their surroundings, all the time. The intensive information processing and navigation will be left to a highly sophisticated combination of augmented reality and artificial intelligence that will enable drivers to cope with the heavy lifting. 

Core objective and essential functions

The fundamental aim of the smart glasses is to make sure that the delivery people spend less time answering the phone when making a delivery. Offering a hands-free system, Amazon is going to ease the micro-moments of wait time when a driver is required to look at the screen, seek out an address, or locate an apartment number. Amazon is optimistic about saving valuable seconds on each delivery, which adds up to the millions of packages shipped each day. The logical objective of this innovation is to improve efficiency.

The device in itself is a work of sophisticated logistics technology. It uses a combination of AI-enabled sensing technology, computer vision, and built-in cameras to work. This combination of systems enables the glasses to be projected with vital real-time information in the direct field of vision of the wearer. This continuous, non-obstructive flow of information can be either detailed information about the delivery operations or notices about any threats in the area.

The smart glasses are already capable of providing a range of critical functions in their current testing stage and do not even expect the driver to draw out a phone. The device allows the drivers to scan packages, follow turn-by-turn directions, and the best part is the ability to capture evidence of delivery fully hands-free. This feature will change the process of the delivery operation and make the driver concentrate on the package and its route instead of a handheld screen.

AI-powered assistance

The AI-based service will automatically activate when a customer brings the car to a destination. When the smart glasses are received, they will instantly start identifying the location of a package within the delivery van. After retrieving the package, the technology really comes into the picture when it directs the driver to the exact delivery point through the AR-powered instructions.

Amazon recommends this option as an exceptionally handy feature when the area is either disorienting or vast, like the convoluted apartment complexes or the business parks of mazes, where you need to easily find the final drop-off point, or the location can be considered efficient. Practical design of glasses has also been described, and an understanding of the comfort and convenience of the drivers in long shifts has also been taken into consideration.

The glasses are physically connected to a controller, a part of which is located on the delivery vest. This controller is the operational center, which contains the primary operational controls, a replaceable battery to allow long operation, and an emergency button that can be used in case of emergency. Amazon has been adding features that are thoughtful, like the need to use prescription lenses and the use of photochromic lenses that automatically adjust to the varying light conditions to suit drivers who spend a lot of time on the road.

Trials and ambitious strategy

The use of the AI glasses has not yet become the norm in the logistics chain of Amazon. The technology is under trial in delivery operations in North America. This pilot stage is helping Amazon carefully collect feedback on the ground in order to refine the system in terms of its reliability, comfort, and AI precision before making any decision about a larger rollout of the technology or turning it into a matter of standard issue to every driver. 

This announcement of the general testing is the result of the news reported last year, which had shown that Amazon had been secretly working on this wearable technology, implying a gradual, planned route to innovation. These AI smart glasses are not a single technology; they are a part of a larger, more wide-ranging plan by Amazon. 

Amazon has proven that it is determined to establish a smooth, AI-enriched supply chain throughout its business. Other innovations that have been recently presented by this retailer also confirm this initiative. They are the robotic arm, Blue Jay, which helps warehouse employees pick objects off shelves and sort them, and the new AI system, Eluna, which is designed to offer in-depth operational insights to enhance the efficiency of the whole warehouse.

Conclusion

As Amazon introduces smart glasses and these other technologies, it is on the way to the place where smart machines and human workers work in flawless harmony. Once the trial succeeds and the system is widespread, the next package may come not only faster, but with the help of a driver who literally sees the future of delivery through the prism of artificial intelligence.

Note: We at scoopearth take our ethics very seriously. More information about it can be found here.

Publish Your Startup Story