One of India’s top online travel services, EaseMyTrip, has announced the introduction of a  free airport food service for passengers leaving from the nation’s three main airports: New  Delhi, Hyderabad, and Goa. The program was launched with the goal of improving passenger  comfort and the overall airport experience by tackling one of the most prevalent issues that  travelers encounter: lengthy wait times in airport food courts. 

The service has been launched in partnership with Hoi, a digital platform that specializes in  airport experience management, according to an official press release. Through this  collaboration, EaseMyTrip hopes to assist travelers in saving time at crowded airports,  particularly during rush hour when lines at food stations frequently last more than thirty  minutes. 

A smooth and efficient journey 

Travelers who purchase their airline tickets through the EaseMyTrip website now have the  opportunity to pre-order a free lunch. After completing the airline reservation, travelers are  sent to the Hoi platform, where they may choose the cuisine and restaurant of their choice. In  order to guarantee that the food is ready and cooked when they arrive, travelers can also  select a convenient time frame for meal collection. 

The airport food outlet and the traveler may easily coordinate thanks to the system’s  integration of flight and passenger data. This makes it possible for travelers to manage their  airport time more effectively and have a more comfortable pre-flight experience by removing  the need to stand in lengthy lines or hurry through meals before departure. 

Strategic cooperation with Hoi 

This service is made possible in large part by the collaboration with Hoi. Hoi’s proficiency in  overseeing airport-based services guarantees smooth customer service and operational  effectiveness. The partnership creates a value-added service that meets the changing demands 

of contemporary travelers by fusing EaseMyTrip’s wide internet reach with Hoi’s on-ground  airport expertise. 

Leadership viewpoint 

EaseMyTrip CEO and co-founder Rikant Pittie commented on the project, emphasizing the  company’s emphasis on streamlining travel-related choices. He pointed out that spending  time at airports frequently requires making a number of minor but stressful decisions, and this  free food service attempts to lessen one such source of contention. He claims that the project  embodies EaseMyTrip’s overarching goal of building a cohesive travel ecosystem in which  different businesses collaborate to make travel more seamless, effective, and customer focused. 

Using technology to improve passenger comfort 

As part of its continuous attempts to use technology for useful travel solutions, EaseMyTrip  has introduced pre-ordered airport meals. The startup aims to provide travelers—especially  regular flyers—with a more pleasant and hassle-free experience by eliminating the annoyance  of standing in line at airport kiosks. 

This project also demonstrates how ordinary travel touchpoints may be improved via the  efficient application of digital innovation. EaseMyTrip continues to solidify its position as a  travel platform dedicated to enhancing Indian travelers’ whole journey by emphasizing ease,  time efficiency, and customer satisfaction. 

All things considered, the free airport food service is a deliberate move toward reinventing  airport experiences, enabling travelers to start their travels with more comfort and tranquility.